Privacy Policy

1. Who We Are

The Shortlist DXB ("we", "us", "our") is a market research and concierge service based in Dubai, UAE, operating at theshortlistdxb.com. We provide ready-made guides and bespoke research services for individuals relocating to or travelling from Dubai.

2. Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you register your interest or make a purchase
• Optional details such as moving date, family size, and preferred area (for waitlist registrations)
• Payment information processed securely by Stripe — we never store your card details
• Any information you provide when requesting a custom research quote

3. How We Use Your Information

We use the information we collect to:

• Process your purchases and deliver your guides
• Notify you when new products or services become available (waitlist only)
• Respond to your enquiries and custom research requests
• Improve our services and understand customer needs

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Processing

All payments are processed by Stripe, Inc. Stripe's privacy policy governs the handling of your payment information. We receive only a transaction confirmation — your card details are never stored on our systems.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil our legal obligations. You may request deletion of your data at any time by contacting us at hello@theshortlistdxb.com.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for communications at any time

To exercise any of these rights, contact us at hello@theshortlistdxb.com.

7. Cookies

Our website uses essential cookies to function. We do not use tracking or advertising cookies.

8. Contact

For any privacy-related questions, please contact us at hello@theshortlistdxb.com.